SHIPPING & RETURNS
THE STRAIGHTFORWARD VERSION.
Free U.S. shipping on orders of $99 or more. Orders ship within 24 hours. Returns accepted for 60 days.
SHIPPING
We ship to addresses within the United States. Orders may leave from our Louisiana operation or a U.S. fulfillment partner, depending on inventory and destination. Either way, MudderSwag remains responsible for your order, support, and warranty.
Standard shipping is free on orders of $99 or more. For orders below $99, available shipping rates are shown at checkout before you pay.
We don't currently offer routine international shipping. If you're outside the U.S., email info@mudderswag.com before ordering and we'll tell you whether we can help.
Handling time
Every order ships within 24 hours of purchase, and most ship the same day. You'll receive tracking details as soon as your shipment is created.
Transit time
Most U.S. orders arrive within 3–7 business days after the carrier accepts the package. The carrier and service may vary by inventory, package size, and destination. Tracking estimates are provided by the carrier and are not delivery guarantees.
If you need an order by a specific date, email us before ordering and we'll confirm the available options.
RETURNS
Returns are accepted within 60 days of delivery.
Returned merchandise must be clean, unused, unmodified, and in resalable condition. Email info@mudderswag.com before mailing anything back so we can authorize the return and provide instructions.
Fitment exchanges
If the cover doesn't fit, contact us first. Many fitment problems can be solved with a quick install check. If you ordered the wrong fitment, we support one fitment exchange per order. A brief, clean test fit is fine; merchandise that has been trail-used, stained, damaged, or modified is not eligible.
You pay to ship the original item back to us. After it passes inspection, MudderSwag covers standard outbound shipping for the first replacement fitment.
Return shipping
For standard returns, you arrange and pay for return shipping. We do not deduct a restocking fee. Use a trackable service and keep the receipt until your refund is complete.
Refund timing
Once we receive the return, we inspect it within 1–2 business days and issue any approved refund to the original payment method. Most refunds appear within 3–5 business days after that, depending on your bank or card issuer.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
If an order arrives damaged or we sent the wrong product, email info@mudderswag.com within 7 days with your order number and photos. We'll correct it at our cost.
Manufacturing defects are covered for one year from purchase. See our 1-Year Manufacturer Warranty for coverage details.
RETURN ADDRESS
Send authorized returns to:
Mudderswag LLC
240 Saint Edmunds Way
Bossier City, LA 71111
Do not ship a return without contacting us first or send it to another address. Misrouted returns may not be recoverable.
Questions? Email info@mudderswag.com.