1-YEAR MANUFACTURER WARRANTY

IF WE BUILT IT WRONG, WE'LL FIX IT.

Defects in materials or workmanship — covered for a full year from purchase.

WHAT'S COVERED

Every MudderSwag cover comes with a 1-Year Manufacturer Warranty against defects in materials and workmanship.

If something fails because we built it wrong, we replace it. Specifically, the warranty covers:

  • Seam failures (triple-stitched seams should not separate under normal use)
  • Quick-Fit Cinch System failures (the elastic cord, plastic cinch lock, or stitched-in channel)
  • Neoprene delamination (separation between the outer fabric and inner padding)
  • Manufacturing defects discovered after delivery (mismatched dimensions, missing pieces from a multi-piece set, etc.)

If any of these happen within 365 days of purchase, email info@mudderswag.com with your order number and photos of the issue. We'll send a replacement at our cost.

WHAT'S NOT COVERED

Covers are tools. They get used. They wear out. The warranty covers manufacturing defects — not normal wear-and-tear or misuse.

We do not cover:

  • Tears, punctures, or abrasions caused by the rider or cargo
  • Damage from sharp objects (tools, knives, antlers, dog claws over time)
  • Stains, fading, or discoloration from sun, mud, or chemicals
  • Damage from improper cleaning (pressure washing at point-blank range, machine washing, harsh solvents)
  • Damage caused by aftermarket seats or non-OEM seat configurations
  • Modifications to the cover (cutting, sewing, adding straps, etc.)
  • Loss of fit due to seat foam degradation on the underlying seat itself

These are normal limitations. Every warranty in the category — competitor or otherwise — has the same exclusions.

HOW TO MAKE A WARRANTY CLAIM

Email info@mudderswag.com with:

  1. Your order number (from your purchase confirmation email)
  2. Photos showing the issue
  3. A short description of when and how the issue showed up

We respond to warranty emails within 24 hours, usually faster. If the issue is a manufacturing defect, we ship a replacement within 1–2 business days. You don't need to return the defective cover — we trust the photos.

If we determine the issue isn't a manufacturing defect, we'll explain why and offer alternatives (replacement at customer cost, repair guidance, or a return under the standard returns policy if the cover is unused).

WARRANTY TRANSFERABILITY

The warranty applies to the original purchaser only. If you sell or give your cover to someone else, the warranty does not transfer.

STATE LAW NOTE

This warranty gives you specific legal rights. You may have other rights that vary state to state. Nothing in this warranty is intended to limit any rights you have under applicable consumer protection law.

Questions about coverage before you buy? Email info@mudderswag.com. We'd rather answer your question now than have you order a cover for the wrong situation.